Spa Director

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

The Spa Director is responsible for developing protocols for all spa services and designing a profitable retail operation.
Supervise and coordinate activities of associates delivering spa services including nail services, skin care, program coordinating, reservations, reception desk, and massage and locker room areas.
Ensure guest and associate satisfaction and achieve the operating budget.
Maintain the highest level of product and service knowledge and has complete knowledge of all spa services currently being offered.

What You’ll Bring

Extensive knowledge of spa services, operating procedures, and spa products.
Ability to work independently and adapt to change.
Attention to detail and organization skills.
Knowledge of local, state, and national licensing requirements for establishment and providers.
Strong communication skills (verbal, listening, writing).

Other Information

What You Can Look Forward To

Medical, Dental, and Vision insurance (starting Day 1)
Life Insurance and Disability Insurance
Paid Parental Leave
DailyPay option
Employee Assistance Program (EAP)
401(k) with company match
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth

Location Code: 1303

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