The Server-Assistant is a hybrid role for qualified candidates to move into serving roles in an expedited fashion through hard work, consistent performance and excellent guest interaction. Server Assistants ensure that all tables are clean and properly set while also assisting the Food Runner when necessary. Server Assistants work closely and maintain excellent communication with servers to deliver friendly and professional service. Server Assistants learn to operate the Host Stand to gain knowledge of our POS System from to-go orders to have a smooth transition to serving. Transition period based on performance ranges from 3-18 months.
* Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand Hotel Improvement Plan. * Complete assigned set-up, side work and closing duties. * Ensure all tables are clean and properly set within the shortest amount of time possible. * Greeting guests in a warm and professional manner * Understand and comply with uniform standards * Knowledgeable of both food and beverage menu * Communicating 86’d items, specials and upsell items * Expediting and delivering food and beverage items to guests * Completing side work duties and cleaning tasks * Assist servers with table maintenance, clearing, marking, and beverage delivery (coffee, wine, water etc.) * Ensure that side stations are adequately stocked, and equipment is clean
FULL TIME BENEFIT OVERVIEW
* Medical, Dental, and Vision * Life Insurance * Employee Assistance Program (EAP) * 401(k) * Vacation and Paid Time Off (PTO) * Tuition Reimbursement * Complimentary and Discounted Rooms
Location Code: 5513
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Modern South Texas cuisine merges with incredible views and energizing guest rooms and public spaces Hilton and White Lodging announce the opening of Canopy by Hilton San Antonio Riverwalk this…
In-Depth Training Guides Participants Through Immersive, Three-Year Program at the Union Club Hotel at Purdue White Lodging’s LAUNCH Hospitality Immersion Program is designed to propel high-caliber university students into the…
The new Austin Marriott Downtown opens today, steps away from the most popular downtown tourist attractions, bars and restaurants. The hotel represents the newest design vision for Marriott Hotels, the…