What You’ll Do - Coordinate all event phases, from planning to execution, ensuring seamless communication with customers and internal departments for an exceptional guest experience.
- Lead pre-event, event, and post-event meetings while identifying and resolving operational challenges to deliver outstanding results.
- Actively up-sell services and products, manage event budgets, and contribute to revenue generation while maintaining a focus on guest satisfaction.
- Supervise and train associates to meet performance standards, foster collaboration, and create a supportive team environment.
- Use feedback to drive continuous improvement, implement corrective action plans, and develop innovative event strategies.
- Monitor and manage financial goals, including group room blocks, catering revenue, and payroll to align with departmental budgets.
What You’ll Bring - Strong organizational and communication skills to manage complex events with attention to detail.
- Proven ability to collaborate with cross-functional teams and foster positive guest and associate relationships.
- Expertise in event operations, financial management, and guest satisfaction strategies.
- Leadership experience with a focus on training, mentoring, and motivating teams to achieve results.
- Analytical skills to manage budgets, forecast revenue, and drive profitability for the department.
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