Overnight Front Desk Supervisor

Compensation starts at $20 an hour!"


Join our team at the Austin Marriott Downtown, a stunning property in the heart of downtown Austin featuring 613 guest rooms, multiple Food & Beverage outlets, and 62,000 square feet of meeting space. We are looking for a dedicated Overnight Supervisor to lead our night team and ensure smooth hotel operations during overnight hours. In this role, you will oversee front desk and hotel operations, assist with nightly audits, handle guest inquiries, ensure security protocols are followed, and support the overnight team to provide exceptional service


Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.




Responsibilities


What You’ll Do


  • Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
  • Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
  • Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
  • Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
  • Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
  • Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring


  • Strong organizational and problem-solving skills to manage financial and operational responsibilities.
  • A focus on leadership and teamwork, with the ability to motivate and mentor associates.
  • Flexibility to work nights, weekends, and holidays as needed.
  • Basic mathematical skills and familiarity with accounting procedures.
  • A valid driver’s license and clean driving record (if applicable).


Other Information

What You Can Look Forward To


  • Medical, Dental, and Vision Insurance starting on Day 1
  • Paid Parental Leave
  • Life Insurance and Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation and Paid Time Off (PTO)
  • Tuition Reimbursement
  • Complimentary and Discounted Rooms



White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2524

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