What You’ll Do - A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk-related functions.
- Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
- Consistently follow all credit, cash-handling, and accounting procedures.
- Run various audits and reports, and record all revenues and statistics accurately.
- Read, analyze, interpret, and effectively explain items such as standard reports, guest folios, and emergency procedures.
- Ensure security and confidentiality of all guest and hotel information.
- Effectively respond to and resolve guest concerns or complaints.
- Perform other duties as assigned.
What You’ll Bring - Strong communication skills.
- A passion for customer service.
- The ability to be flexible and adapt to any situation.
- A desire to work as part of the front desk team.
- An outgoing personality with a positive attitude.
- Previous hospitality experience is helpful but not required.
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.
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