What You’ll Do - Oversee daily coffee shop operations, ensuring exceptional guest service and product quality.
- Monitor and maintain food and beverage standards, presentation, and consistency.
- Manage inventory, establish par levels, and approve purchasing of supplies and equipment.
- Control expenses and operate within approved budget guidelines.
- Support team members during service to ensure efficient and seamless operations.
- Ensure all equipment and materials are maintained in proper working condition.
- Maintain compliance with applicable coffee shop brand standards, company, and health department standards.
- Prepare accurate reports and track performance metrics.
Leadership Responsibilities - Recruit, hire, train, and develop associates to build a high-performing team.
- Create schedules and manage daily workflow to meet operational needs.
- Assign duties, monitor performance, and provide coaching and feedback.
- Conduct performance evaluations and support associate development.
- Lead daily, weekly, and monthly meetings to communicate goals and expectations.
- Promote a positive work environment through recognition and team engagement.
- Ensure compliance with safety, cash handling, and operational procedures.
What You’ll Bring - Strong leadership and team development skills.
- Experience in food and beverage or retail operations preferred.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational, financial, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and sanitation standards.
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