Reporting the Restaurant General Manager the Restaurant Manager will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day to day operation as well as timely completion of daily and specifically assigned management tasks.
* Performs all duties in the restaurant as needed * Ensures White Lodging Way "WLW" BOH process is completed and followed daily * Maintains all WLW training and certification materials * Prepares restaurant for each shift following WLW scenography guidelines * Ensures each associate lives the WLW Pledge and follows all handbook policies * Monitors service standards and dining times throughout the each shift * Has a hands on approach to teamwork and is able to assist associates in their service functions * Monitors seating rotation and capacity to ensure smooth running equitable shifts * Understands department goals and action plans to achieve them * Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections * Monitors allocation of gratuities and service charges * Schedules associates using weekly forecast and staffing guides * Maintains all associate documentation and turns them in timely * Performs REX, RAPs and reviews for all assigned associates * Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
* Training and development * Organization and Planning * Team Building * Customer Focus * Accountability
* Outlook * EXCEL * Word * Micros
* College degree preferred * Experience in a training or leadership role * Experience in a high volume restaurant preferredWORKING CONDITIONS * Lifting and carrying of objects, 30-40 pounds * Ability to push or pull objects 50-100 pounds * Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing * Ability to go between hot and cold temperatures
Compensation starts $52K annually based on experience
Location Code: 3200
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