* Know the White Lodging Way for Engineering, housekeeping, and food service operations
* Understand the standards for budgeting and cost control
* Know the safety and security standards for White Lodging properties and employees
* Consistently support and execute White Lodging programs, policies, standards, and procedures
* Effectively motivate and train existing and new employees in the White Lodging Way of Engineering Operations
* Communicates timely, clearly, and effectively to all stakeholders
* Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions
* Ensure the hotel’s maintenance and upkeep standards meet White Lodging Way, Brand, and Guest standards
* Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
* Comply with the latest insurance, local county, state and federal government codes, laws, and requirements
* Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
* Have knowledge of property, staff, and services with hours of operation
* Carry out all reasonable requests by management
* Initiate training of new department associates on equipment and the daily functions of the hotel
* Delegate or coordinate shift staff duties
* Identify and schedule repairing all mechanical failure to include repair of appliances, HVAC, electrical or plumbing; follow through of procedures on equipment maintenance where applicable as directed by management
* Responsible for operating various hand and power tools in a safe manner
* Follow safe working practices and conditions
* Function as a member of the emergency organization team and become an expert on life safety system
* Be aware of fire, safety, and protection equipment/hazards
* Responsible for completion of preventive maintenance programs on guest rooms and equipment
* Maintain positive public relations and a pleasant attitude with all guests and associates
* Ensure all potential safety hazards are corrected
* Delegate, supervise, and participate in all preventive and general maintenance programs by maintaining a room’s maintenance strategy, scheduling preventive maintenance
* Maintain tracking data check sheet and logs
* Plan and schedule corrective maintenance and project work
* Coordinate the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with brand standards
* Assist in the coordination and supervision of all contracted capital projects
* Control operating costs
* Ensure all guests’ complaints are handled with extreme courtesy and promptness
* Ensure work assignments are completed with no rework and with little to no supervision
* Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards
* Maintain a clean and organized work area and return tools to their proper place
* Ensure department training, self-development, and running the department to its fullest potential
* Surface issues of concern to General Manager and RDOE
* Act as a technical liaison to all other departments
* Ensure service requests are followed up on and completed
* Review and evaluate utility reports with input on energy conservation
* Ensure an adequate supply of spare parts in inventory
* Coordinate preventative maintenance system according to SOP’s
* Monitor and perform test systems as necessary, be fully informed of the system operation and handle emergencies involving the systems
* Have a working knowledge of fire sprinkler and emergency power systems
* Observe energy and utilities usage in the resort and on the grounds
* Look for ways to conserve energy and report any ideas to the Engineering Management
* Inform Engineering Management of any emergencies
* Be available for emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency.
* Act as quickly and responsibly as possible to return the building to its normal operating status following emergencies
* Read, log, track, and interpret readings from meters, gauges, and other measuring units
* Maintain a thorough log of each day’s activities and problems and ensure this information is passed on to other shifts
* Assist in preparing annual budgets
* Completes PMworks tasking and reporting
* Maintain the White Lodging Way calendar for success and communicate such and submit copy to RDOE
* Respond to work orders and requests, and document all work in the defect log
* Participate in a weekly property walk through and identified deficiencies within an appropriate time
* Complete weekly ENG/General Manager accountability review; submit copy to RDOE
* Follow up on outstanding issues
* Remain flexible and responsive to scheduling needs
* Communicate regularly as needed with Regional Director of Engineering
* Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program
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