IT Technician

Job Description



Summary:

Under the supervision of the IT Director, the IT Technician I provides maintenance and assistance for all internal and external guest requests as pertaining to computing and network issues. The IT Technician I will coach users in the effective use of systems, applications, prepares documentation and provides assistance to both internal and external guests.


Responsibilities


* Installing, configuring and upgrading PCs, laptops and related equipment.
* Diagnosing and troubleshooting both common and unusual hardware and software problems.
* Performing preventive maintenance on the organization’s technology.
* Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
* Misc. hotel technology projects including low voltage cabling and basic mounting.
* Administration and repair of critical systems (PMS, POS, PBX, FTG) in coordination with respective vendor.
* Server Backups.
* Setting up and maintaining locally connected and networked printers.
* Connecting needed peripheral equipment.
* Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
* Solid attention to detail and organization with proven follow up and follow through practices.
* Strong analytical skills, with a solid understanding of IT standards and company policies.
* Past experience in supporting hospitality-based technology preferred.
* Knowledge of MS Office, Active Directory and Networking environment.


Other Information

Location Code: 2558

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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Posted: 11/15/2021

Job Reference #: 2558702H7202