WHAT YOU'LL DO
• International Interns will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
• Check the guest in and out efficiently and in a friendly manner.
• Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures.
• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings.
• Assist in maintaining the cleanliness of the lobby and entrance.
• Ensure security and confidentiality of all guest and hotel information.
• Effectively respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.
WHAT YOU'LL BRING
• International Interns will have strong communication skills
• A passion for customer service
• The ability to be flexible and adapt to any situation
• A desire to work as part of a team
• An outgoing personality with a positive attitude
• The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary.
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