Job Description


SUMMARYThe primary goal of this position is to work with the other members of hotel leadership team to maximize the value of every asset, both associate and the property. These goals include adequate, well-suited staffing in the hotel, increased retention, and the protection of company assets.


* Protects the confidentiality of information in and around the hotel
* Remains knowledgeable about all open positions and proactively recruits for all hourly and salary positions for the property.
* Ensures proper hiring procedures are followed with all applicants to include; pre-screening, reference checks, drug screening and communication to the candidate.
* Conducts orientation on day one with all new hires. Reviews White Lodging handbook, attendance policy, benefit policies and procedures, safety training & job certification.
* Reviews and files any necessary associate documentation.
* Responsible for approving payroll bi weekly and works with payroll to resolve any pay issues.
* Ensures coaching & counseling procedures used throughout the hotel are legal, high quality, and follow company guidelines. Holds managers accountable for completing coaching and counseling correctly.
* Advises managers on terminations. Ensures all possible terminations are handled legally and properly. Participates in coaching, counseling and termination sessions.
* Ensures compliance with the Americans with Disabilities Act & Family Medical Leave Act.
* Works with corporate in responding to EEO, Unemployment claims and Workers Compensation Claims.
* Works with department leaders on Associate Engagement Survey action plans based on prior year’s results.
* Plans & executes celebration events for associates.
* Ensures compliance for the Quality Assurance Audit, Risk Audit & Internal Audit.
* Ensures proper controls are in place to protect the assets of the hotel.
* Responsible for all accounts payable & accounts receivable functions while maintaining proper segregation of duties.
* Handles credit card inquires, charge backs and credit card reconciliations.
* Post ledger payments, advance purchase payments and hotel reimbursements daily.
* Completes cash deposits and change orders two to three times a week, depending on if cash threshold has been reached.
* Record all cashier overages and shortages; follow up with department heads and leadership team on any necessary documentation.
* Trains and maintains associates on all facets of tax exemption guests.
* Administers monthly vendor emails to cross verify outstanding credit/ debits on statements to ensure timely payment.
* Assists department leaders with any financial questions.
* Responsible for all end of month reporting for the property. Assists general Manager with any necessary critiques for P& L reports.

Other Information


* Professional, hospitable demeanor.
* Strong organization & time management skills.
* Ability to use MS Office including Word, Excel, Outlook, and Access.
* Excellent communication skills. (and the ability to communicate assertively with other managers.)
* Knowledge of Human Resources law and the ability to apply that law to daily situations.
* Knowledgeable about hotel operations and how it impacts financials.


* 4 year college degree and/or related work experience.
* 4 years of hotel experience in a leadership role with accounting and associate relation dealings

Location Code: 4102

Important Notes


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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