What You’ll Do - Oversee guest arrivals and departures, ensuring seamless airport pickups, luggage coordination, and comprehensive property orientations.
- Supervise and coordinate guest transportation operations to ensure efficient, timely service across ranch activities, dining venues, and off-site experiences.
- Lead by example to create exceptional first and last impressions, coaching team members to deliver warm, knowledgeable, and personalized service.
- Support and guide Activities Guides and entry-level staff through hands-on training and development across ranch programming.
- Assess the team's readiness and progressively delegate responsibility for leading introductory- and support-level activities.
- Maintain cleanliness, organization, and presentation standards for all vehicles and guest-facing spaces through routine inspections.
- Coordinate daily operational logistics to support seamless activity setup, transitions, and guest assistance.
- Enforce and uphold all safety standards, including responsible driving practices and adherence to activity protocols.
What You’ll Bring - A strong leadership presence with a guest-focused mindset and enthusiasm for the outdoors.
- Excellent communication and interpersonal skills, with the ability to mentor staff and create meaningful guest experiences.
- A minimum of 5 years of licensed driving experience with a commitment to safety and accountability.
- Experience or strong interest in outdoor recreation, with the ability to train and develop guiding skills in others.
- Proven reliability, adaptability, and the ability to thrive in a collaborative, team-oriented environment.
- Availability to work a seasonal schedule from early May through October.
- First Aid/CPR certification or willingness to obtain upon hire.
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