Guest Accommodations Supervisor


Summary:

Who We Are

At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.




Responsibilities


What You’ll Do

  • Supervise Guest Room, Cabin, and Laundry Attendants, ensuring all accommodations meet elevated cleanliness and presentation standards.
  • Oversee daily operations of guest accommodations and shared ranch spaces to deliver a seamless, high-end guest experience.
  • Create and manage team schedules, adjusting staffing levels based on occupancy, arrivals, and departures.
  • Lead daily pre-shift meetings and support team training, development, and adherence to safety and certification standards.
  • Inspect cabins, residences, and public areas to ensure quality, readiness, and timely turnovers.
  • Manage inventory, supplies, and payroll processes to support efficient operations.
  • Assist with hiring, coaching, and performance management of team members.
  • Promote a culture of safety, accountability, teamwork, and guest satisfaction.
  • Maintain organization and cleanliness of housekeeping and back-of-house spaces, including laundry and storage areas.
  • Monitor team productivity and support daily opening and closing responsibilities.

What You’ll Bring

  • Valid driver’s license with at least 5 years of licensed driving experience.
  • Strong leadership skills with a focus on guest service and team collaboration.
  • Ability to foster a positive, inclusive work environment across diverse teams.
  • Adaptability to changing needs within a large, outdoor hospitality environment.
  • Ability to lift, carry, or move up to 10 lbs. regularly and up to 50 lbs. occasionally with assistance.
  • Ability to stand, walk, reach, and use hands for extended periods.
  • Availability to work nights, weekends, and holidays as needed.


Other Information

What You Can Look Forward To

  • Day 1 medical, dental, and vision insurance for seasonal and full-time associates.
  • Vacation and Paid Time Off (PTO) with rollover for full-time associates.
  • Unlimited referral bonuses.
  • 401(k) with company match after 1 month.
  • Subsidized employee housing provided by the ranch.
  • Three meals per day at no cost to associates.
  • Employee engagement activities that support a positive work environment.
  • Access to outdoor recreation including hiking, mountain biking, and fishing.
  • Discounts on hotel stays, dining, and travel/entertainment experiences.
  • Opportunities for growth across a luxury ranch network.

At Brush Creek Ranch, we are committed to being an equal opportunity employer. We value diversity and aim to create an inclusive environment for all associates.

Location Code: 9090

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