The Food and Beverage Supervisor ensures that the restaurant is opened in a timely and orderly fashion. The Food and Beverage Supervisor oversees smooth restaurant operation including staffing, set-up, service and break down ensuring excellent guest service.
RESPONSIBILITIES * Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the Hotel Improvement Plan. * Supervise restaurant staff including Servers, Bussers and Room Service Servers. Oversee culinary operation. * Assign specific duties to staff for efficient operation of restaurant. * Ensure that all associates have proper supplies, equipment and uniform. * Order and complete inventory and payroll as directed. * Project par levels and determine freezer pull and line set up. * Complete schedule. Ensure all associates are following their schedules and taking breaks. * Assist in training new associates and cross-training existing associates according to Certification Program. Ensure that all restaurant staff members complete certification requirements. * Assist in interviewing and hiring new associates for the department. * Resolve routine associate issues as needed and bring issues to the attention of the General Manager as necessary. Make recommendations to the manager with regard to progressive discipline. * Perform other duties as assigned.
* Lift, carry or otherwise move up to 25 lbs. regularly. May be required to lift, carry or otherwise move up to 50 lbs. occasionally with assistance. Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. Regularly required to stand and walk.
Location Code: 9090
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