The Event Services Manager is responsible for banquet set-up and tear-down, including supervising the event services team.
* Responsible for safe & timely banquet set-up and removal of all related equipment (i.e., tables, chairs, and other meeting-related materials). Ensure execution of meetings and events meet or exceed customer expectations * Ability to manage time efficiently to ensure that all tasks are completed. * Ability to manage labor to the P&L statement to stay within labor budget. * Attend daily BEO meetings and distribute workload to different shifts to ensure everything is completed. * Maintain a clean work environment. * Maintain equipment and maintenance on equipment. * Communicate with Event Operations and Event Management to ensure client expectations are exceeded. * Attend pre-con meetings and build relationships with clients to ensure that ESS scores are maximized to be top 5 in the brand.