Event Services Manager

The Event Services Manager is responsible for banquet set-up and tear-down, including supervising the event services team.

* Responsible for safe & timely banquet set-up and removal of all related equipment (i.e., tables, chairs, and other meeting-related materials). Ensure execution of meetings and events meet or exceed customer expectations
* Ability to manage time efficiently to ensure that all tasks are completed.
* Ability to manage labor to the P&L statement to stay within labor budget.
* Attend daily BEO meetings and distribute workload to different shifts to ensure everything is completed.
* Maintain a clean work environment.
* Maintain equipment and maintenance on equipment.
* Communicate with Event Operations and Event Management to ensure client expectations are exceeded.
* Attend pre-con meetings and build relationships with clients to ensure that ESS scores are maximized to be top 5 in the brand.

COMPETENCIES

* Change Leader
* Develop Talent
* Developing Leaders
* Generate Revenue
* Goal Setting
* Inspire followership
* Motivation
* Results Oriented
* Select and Recruit Talent
* Written Communication

SKILLS

* Excellent communication skills
* Basic computer skills
* Ability to lead people
* Able to make quick decisions
* Build relationships with clients
* Ability to communicate well with other departments

EDUCATION/EXPERIENCE

* Previous leadership experience required
* Expertise in event services management.