What You’ll Do - Lead all aspects of restaurant operations to deliver a seamless, elevated dining experience across multiple meal periods.
- Direct and develop a team of managers and associates, fostering a culture of excellence, accountability, and growth.
- Drive operational performance through consistent execution of systems, processes, and service standards.
- Oversee financial performance, managing budgets, forecasting, and strategic initiatives to achieve and exceed profitability goals.
- Partner closely with the culinary and beverage teams to ensure menu quality, operational flow, and a strong wine and beverage culture.
- Champion guest satisfaction and brand reputation by ensuring service excellence and quick resolution of all guest concerns.
- Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business goals.
What You’ll Bring - Proven experience managing multiple leaders across diverse front-of-house and back-of-house teams.
- Strong background in dining operations, with deep knowledge of wine and food pairings (Sommelier certification not required).
- Experience managing multiple meal periods; prior oversight of In-Room Dining operations is a plus.
- Process-driven approach with exceptional organizational and operational execution skills.
- Demonstrated success in developing people and driving positive team culture.
- Entrepreneurial mindset with a focus on continuous improvement and long-term growth.
- Strong communication, business acumen, and problem-solving abilities.
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