What You’ll Do
- Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards.
- Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management.
- Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance.
- Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines.
- Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction.
- Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success.
What You’ll Bring
- Proven leadership experience in housekeeping or a related field, preferably in hospitality.
- Strong financial acumen with experience managing budgets, payroll, and cost controls.
- Excellent communication and problem-solving skills with a focus on guest and team satisfaction.
- Ability to develop, train, and motivate a high-performing housekeeping team.
- Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards.
- Flexibility to work various shifts, including weekends and holidays, as needed.
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