* Know the White Lodging Way for Engineering, housekeeping, and food service operations
* Ensure the hotel’s maintenance and upkeep standards meet WL, Brand, and Guest standards
* Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
* Comply with the latest insurance, local county, state, and federal government codes, laws, and requirements
* Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
* Have knowledge of property, staff, and services with hours of operation
* Carry out all reasonable requests by management
* Initiate training of new department associates on equipment and the daily functions of the hotel
* Delegate or coordinate shift staff duties
* Responsible for identifying and scheduling repairs of all mechanical failures to include repair of appliances, HVAC, electrical or plumbing; follow through on procedures on equipment maintenance where applicable as directed by management
* Possess the ability to read and use blueprints, diagrams, operations manuals, and manufacturer’s specifications
* Responsible for operating various hand and power tools in a safe manner
* Follow safe working practices and conditions within your department
* Function as a member of the emergency organization team become an expert on life safety system
* Be aware of fire, safety, and protection equipment/hazards
* Responsible for completion of preventive maintenance programs on rooms and equipment
* Responsible for maintaining key inventories and procedures in coordination with risk management
* Maintain positive public relations and a pleasant attitude with all guests and associates
* Ensure all potential safety hazards are corrected in a timely fashion
* Delegate, supervise, and participate in all preventive and general maintenance programs by:-Maintaining a room’s maintenance strategy-Maintaining tracking data check sheet and logs-Planning and scheduling preventive maintenance-Planning and scheduling corrective maintenance-Planning and scheduling project work-Regular inspections
* Directly responsible for the following:-Coordination of the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with Marriott standards-Coordination and supervision of all contracted projects-In the formulation and completion of capital expenditure projects-Controlling operating costs-Preparing annual budgets
* Ensure all guests’ complaints are handled with extreme courtesy and promptness
* Ensure work assignments are completed with no rework
* Ensure work assignments are completed with no supervision
* Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards
* Maintain a clean and organized work area, and return tools to their proper place
* Ensure department training, self-development, and running the department to its fullest potential
* Surface issues of concern to General Manager
* Work and communicate well with other departments
* Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program
* Act as a technical liaison to all other departments
* Ensure service requests are follow up on and completed as described in White Lodging Way
* Review and evaluate utility reports with input on energy conservation
* Ensure an adequate supply of spare parts in inventory
* Coordinate preventative maintenance system according to SOP’s
* Fire alarm / life safety system - to monitor and perform test systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems
* Have a working knowledge of fire sprinkler and emergency power systems
* Energy conservation - to observe energy and utilities usage in the resort and on the grounds
* Look for ways to conserve energy and report any ideas to the Engineering Management
* Emergencies - be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency
* Act as quickly and responsibly as possible to return the building to its normal operating status
* Inform Engineering Management of any such emergencies RDOE, VP
* Records - read, log, track, and interpret readings from meters, gauges, and other measuring units; maintain a thorough log of each day’s activities and problems that occur and ensure this information is passed on to other shifts
* Complete PMworks tasking and reporting
* Maintain the White Lodging Way calendar for success and communicate such and submits copy to RDOE
* Respond to work orders and requests and documents all work in the defect log
* Participate in a weekly property walk through and completes identified deficiencies within an appropriate time
* Complete weekly ENG/General Manager accountability review; submit copy to RDOE
* Follow up and communicate on outstanding issues
* Implement White Lodging Way for Engineering
* Train, motivate, and develop property staff in the White Lodging Way of operating hotels
* Communicate effectively with customers, co-workers, and supervisors
* Remain flexible and responsive to scheduling needs
* Communicate regularly as needed with Regional Director of Engineering
* Communicate timely, clearly, and effectively to all stakeholders
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SKILLS
* Certified Pool Operator or able to be certified within six months
* Licenses or certifications in specific trade a plus (HVACR, EPA)
* Demonstrated leadership and management skills in the highest level
* Proficient in the use of computers, including: word processing software, spreadsheets, email systems, property management systems, and project management systems
* Must be able to read and interpret blueprints, schematics, and project documents
* Familiarity with union labor issues where applicable
* Knowledge of:-White Lodging Way for Engineering, housekeeping, and food service operations-Budgeting and cost control-Safety and security standards for White Lodging properties and employees-Facility standards for the operation and maintenance of hospitality buildings and systems-Energy management, conservation, and efficiency-Environmental regulation-Building and maintenance automation-Fire and life safety systems-Standards for workplace safety and risk mitigation for employees and guests-Effective training practice and resources-Capital planning and administration-"Green" operations practices and strategies-Contract processes and standards-Vendor relationship
* Subject matter expert on White Lodging Way for Engineering
* Ability to consistently support and execute White Lodging programs, policies, standards, and procedures primarily in Full Service properties but also in existing Select Service properties
* Excellent at managing priorities, heavy workloads, and substantial job related travel
* Ability to listen and to actively comprehend what others are saying and respond intelligently
* Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions
EDUCATION/EXPERIENCE
* Bachelor’s Degree, preferably in Facilities Management, Engineering, Construction, or Business, or extensive practical work experience in facilities management
* At least 5 years of experience in Hospitality Facilities Management
* Has held previous positions of Chief Engineer or Director of Engineering in large select or full service property
* Experience in leading facilities, construction and renovation projects
FULL TIME BENEFIT OVERVIEW
* Medical, Dental, and Vision
* Short- and Long-Term Disability and Life Insurance
* Employee Assistance Program (EAP)
* 401(k)
* Paid Time Off to include Vacation, Holidays, & Sick
* Tuition Reimbursement
* Complimentary and Discounted Rooms
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