The Bench Restaurant Manager is knowledgeable of all restaurant functions of the hotel. This position focuses on supporting special projects such as hotel/restaurant openings and assisting in properties where there is a vacancy in restaurant management.
RESPONSIBILITIES * Performs all duties in the restaurant as needed * Ensures White Lodging Way "WLW" BOH process is completed and followed daily * Maintains all WLW training and certification materials * Prepares restaurant for each shift following WLW scenography guidelines * Ensures each associate lives the WLW Pledge and follows all handbook policies * Monitors service standards and dining times throughout the each shift * Has a hands on approach to teamwork and is able to assist associates in their service functions * Monitors seating rotation and capacity to ensure smooth running equitable shifts * Understands department goals and action plans to achieve them * Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections * Monitors allocation of gratuities and service charges * Schedules associates using weekly forecast and staffing guides * Maintains all associate documentation and turns them in timely * Performs REX, RAPs and reviews for all assigned associates * Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
* Training and development / Organization and Planning / Team Building / Customer Focus / Accountability
* Outlook | EXCEL | Word | Micros
* College degree preferred * Experience in a training or leadership role * Experience in a high volume restaurant preferred
* Lifting and carrying of objects, 30-40 pounds * Ability to push or pull objects 50-100 pounds * Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing * Ability to go between hot and cold temperatures
Location Code: A75
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!