What You'll Do
• The bell staff will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
• Greet guests in a warm and friendly manner and assist guest with luggage.
• Ensure luggage is always safe and secure. Use luggage carts to deliver items to and from guestrooms
• Maintain and drive hotel van or park guest vehicles, if applicable.
• Maintain cleanliness and neatness of public areas and work areas. Complete daily/weekly cleaning schedule.
• Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Perform other duties as assigned.
What You'll Bring
• The bell staff will have an outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude with a team-player mindset.
• A valid driver’s license with an acceptable driving record.
• Ability to lift, carry or otherwise move up to 50 lbs. This position provides exposure to outdoor weather
|