What You'll Do
- Serve beverages to guests with prompt, high-quality service to ensure excellent guest satisfaction.
- Monitor beverage consumption to ensure responsible service and verify IDs as needed.
- Move supplies between multiple ranch venues and operate ranch vehicles or rangers as required.
- Complete all assigned setup, side work, and closing duties while maintaining a clean and organized bar area.
- Check bar glasses for any cracks, chips, or stains to ensure quality.
- Be knowledgeable about all menu items, their preparation, and daily features or specials; be prepared to answer guest questions.
- Use suggestive selling techniques to enhance the guest experience and increase sales.
- Take guest orders accurately, confirm the details, and enter orders into the Micros system.
- Ensure food presentation standards are met before serving and verify guest satisfaction promptly.
- Follow all cash handling policies and complete end-of-shift paperwork accurately.
- Engage in pre-shift meetings and maintain a thorough understanding of the ranch's offerings.
- Uphold a friendly and safe work environment, promote teamwork, and comply with uniform and work procedure standards.
- Assist with moving kegs and other heavy items safely, using a team approach when needed.
- Perform any additional duties as required.
What You'll Bring
- Outgoing, sociable, and personable demeanor.
- Attention to detail and a passion for providing excellent service.
- Good communication skills, with a positive "can-do" attitude.
- Strong knowledge of bar products and operations.
- Ability to work under pressure, handle high volume, and multitask effectively.
- Organizational skills, reliability, and flexibility with scheduling.
- Teamwork and customer service skills.
- Must possess a valid driver’s license.
- Previous experience in a restaurant or bar setting is preferred but not required.
- Prior customer service experience is a plus.
- Must be able to stand and move quickly for extended periods.
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