What You’ll Do
- Review all accounts to ensure they meet corporate guidelines, researching duplicates before processing payments.
- Reconcile vendor statements monthly and ensure all invoices are accurately matched and attached before submitting for signature.
- Maintain and organize reports and records according to the hotel’s document retention policy.
- Process and post various transactions including guest ledger transfers, credit card folios, chargebacks, and daily “no show” charges.
- Handle all incoming inquiries from guests, groups, and vendors, and follow up promptly and professionally.
- Prepare, compile, and reconcile accounts receivable invoices, and manage the billing cycle for items such as FIT/tour billings, advance deposits, and gift cards.
What You’ll Bring
- High school diploma or GED required; additional coursework or certification in accounting is a plus.
- At least one year of experience in a similar A/P and A/R role, ideally in a hotel or hospitality environment.
- Strong knowledge of bookkeeping, accounting principles, and financial systems including Excel and Word.
- Excellent organizational skills and a keen eye for detail with the ability to manage repetitive tasks efficiently.
- Professional communication skills, both verbal and written, with the ability to resolve concerns in a friendly and proactive manner.
- Familiarity with front office systems and hotel billing processes is preferred.
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